Teglobe's highly trained and specialized team provides consulting services to the MSO-s in HFC/RF distribution. Headend/Hub desing and IP distribution and networking.
Services
Our professional services team ensures the operator with a seamless and transparent process that will be bring your video and data project to life, under the most strict and advanced industry standards using best in class engineering talent to perform the installation.
Telglobe offers 24/7 first and second level technical support. We coordinate directly with the respective manufacturers customer support centers and are able to fix most issues in real time. All support cases are handled with the highest possible priority and availability.
Telglobe has over 17 years of experience in HFC/RF design and delivers the best experience in the design of reliable and efficient triple play plants. Telglobe specializes in the design of IP video distribution, IP networking Consultancy and advises clients in the design of managed and unmanaged networks.
Telglobe offers technical account management, resident (in country) engineering support, customer care specialists and project management.
Telglobe Staff offers a variety of vendor training courses in the local language. Training session include theory and hands on technical training and troubleshooting.